Privacy Policy

1. Introduction

Captain Booking is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use and protect your personal information when you use our travel booking platform.

2. Data Collected

We collect the following types of data:

• Identification information: name, first name, email address, phone number
• Travel information: travel preferences, stay dates, number of travelers
• Navigation data: IP address, browser type, pages visited, time spent on the site
• Payment information: billing details (processed securely by our partners)

3. Data Usage

We use your personal data to:

• Process your booking requests and offer you personalized offers
• Communicate with you regarding your bookings and our service
• Improve our platform and services
• Comply with our legal and regulatory obligations
• Prevent fraud and ensure the security of our platform

4. Data Sharing

We never sell your personal data. We may share your information only with: our hotel partners and travel providers to process your bookings, our technical subcontractors who help us provide our service, and competent authorities if required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration or destruction. Our systems use SSL/TLS encryption to secure data transmissions.

6. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct inaccurate or incomplete data
• Right of erasure: request deletion of your data
• Right to portability: retrieve your data in a structured format
• Right of opposition: object to the processing of your data
• Right of limitation: limit the processing of your data

To exercise these rights, contact us at privacy@captainbooking.com

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience, analyze the use of our site and personalize content. You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain your personal data only for the duration necessary for the purposes for which it was collected, or in accordance with legal retention obligations. Booking data is generally retained for 3 years after the end of the trip.

9. Changes to this Policy

We may modify this privacy policy at any time. Significant changes will be notified to you by email or via a notice on our site. The date of last update is indicated at the top of this page.

10. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:
Email: support@captainbooking.com
Address: Captain Booking, 60 rue François Ier, 75008 Paris